tl;dr: We are an early-stage startup looking for a passionate, experienced ML engineer to join us in building Ampersand from the ground up. At Ampersand, we're creating tools that give Customer Success teams research superpowers. Details about us, the role, and interview process below.
Salary: CAD$120,000 - CAD$156,000 Equity: 0.2% - 2.0% Location: Fully remote, anywhere in Canada (slight preference for EST)
Glowstick is a mighty, but friendly, text/audio/video analysis platform that lets non-technical Customer Success teams get meaningful qualitative insights from their customer conversations (starting with Zoom calls), so they can uncover mutual value (and the revenue that follows).
We call this "research superpowers", because our approach uses AI/ML to unlock people's ability to scale themselves, and the autonomy to choose when or whether to.
Join us on our quest to product-market fit, as we ship the very first versions of Glowstick!
Joining this early means you'll have the opportunity to have a massive impact on our product, culture, and direction. You’ll take on complexity and ambiguity, and make hard decisions that will define the shape of a product that hasn’t been built before. You’ll mainly be working with Anwar, our CTO, but because we are a small and co-creative team you’ll collaborate with everyone.
We believe that talented people come from all sorts of backgrounds so we don't look for specific qualifications. We do need you to be able to demonstrate that you have a good understanding of NLP, ML and software engineering fundamentals and: